> For the complete documentation index, see [llms.txt](https://docs.n8n.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.n8n.io/integrations/builtin/credentials/zendesk.md).

# Zendesk credentials

You can use these credentials to authenticate the following nodes:

* [Zendesk](/integrations/builtin/app-nodes/n8n-nodes-base.zendesk.md)
* [Zendesk Trigger](/integrations/builtin/trigger-nodes/n8n-nodes-base.zendesktrigger.md)

## Prerequisites <a href="#prerequisites" id="prerequisites"></a>

* Create a [Zendesk](https://zendesk.com/) account.
* For API token authentication, enable token access to the API in Admin Center under **Apps and integrations > APIs > Zendesk APIs**.

## Supported authentication methods <a href="#supported-authentication-methods" id="supported-authentication-methods"></a>

* API token
* OAuth2

## Related resources <a href="#related-resources" id="related-resources"></a>

Refer to [Zendesk's API documentation](https://developer.zendesk.com/api-reference/) for more information about the service.

## Using API token <a href="#using-api-token" id="using-api-token"></a>

To configure this credential, you'll need:

* Your **Subdomain**: Your Zendesk subdomain is the portion of the URL between `https://` and `.zendesk.com`. For example, if the Zendesk URL is `https://n8n-example.zendesk.com/agent/dashboard`, the subdomain is `n8n-example`.
* An **Email** address: Enter the email address you use to log in to Zendesk.
* An **API Token**: Generate an API token in **Apps and integrations > APIs > Zendesk API**. Refer to [API token](https://developer.zendesk.com/api-reference/introduction/security-and-auth/#api-token) for more information.

## Using OAuth2 <a href="#using-oauth2" id="using-oauth2"></a>

To configure this credential, you'll need:

* A **Client ID**: Generated when you create a new OAuth client.
* A **Client Secret**: Generated when you create a new OAuth client.
* Your **Subdomain**: Your Zendesk subdomain is the portion of the URL between `https://` and `.zendesk.com`. For example, if the Zendesk URL is `https://n8n-example.zendesk.com/agent/dashboard`, the subdomain is `n8n-example`.

To create a new OAuth client, go to **Apps and integrations > APIs > Zendesk API > OAuth Clients**.

Use these settings:

* Copy the **OAuth Redirect URL** from n8n and enter it as a **Redirect URL** in the OAuth client.
* Copy the **Unique identifier** for the Zendesk client and enter this as your n8n **Client ID**.
* Copy the **Secret** from Zendesk and enter this as your n8n **Client Secret**

Refer to [Registering your application with Zendesk](https://support.zendesk.com/hc/en-us/articles/4408845965210-Using-OAuth-authentication-with-your-application#topic_s21_lfs_qk) for more information.