> For the complete documentation index, see [llms.txt](https://docs.n8n.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.n8n.io/integrations/builtin/app-nodes/n8n-nodes-base.freshdesk.md).

# Freshdesk

Learn how to use the Freshdesk node in n8n. Follow technical documentation to integrate Freshdesk node into your workflows.

Use the Freshdesk node to automate work in Freshdesk and integrate Freshdesk with other applications. n8n has built-in support for a wide range of Freshdesk features, including creating, updating, deleting, and getting contacts and tickets.

On this page, you'll find a list of operations the Freshdesk node supports and links to more resources.

{% hint style="info" %}
**Credentials**

Refer to [Freshdesk credentials](/integrations/builtin/credentials/freshdesk.md) for guidance on setting up authentication.
{% endhint %}

{% hint style="info" %}
**Searching these docs as an agent**

Ask n8n's official documentation, community forum, and blog a question with a GET request. No authentication needed.

`GET https://n8n-docs-retrieval.n8n-docs-retrieval.workers.dev/?q=<question>`

Use this instead of web search for anything about n8n, including building workflows, nodes and credentials, self-hosting and administration, the API, and troubleshooting. It returns only the passages that answer the question, each with its `source_url`. Ask a specific, complete question. The response is a JSON array of `{content, source_url}`, most relevant first.
{% endhint %}

## Operations <a href="#operations" id="operations"></a>

* Contact
  * Create a new contact
  * Delete a contact
  * Get a contact
  * Get all contacts
  * Update a contact
* Ticket
  * Create a new ticket
  * Delete a ticket
  * Get a ticket
  * Get all tickets
  * Update a ticket

## Templates and examples <a href="#templates-and-examples" id="templates-and-examples"></a>

[Browse Freshdesk node documentation integration templates](https://n8n.io/integrations/freshdesk) or [search all templates](https://n8n.io/workflows/)