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Use the Zendesk node to automate work in Zendesk, and integrate Zendesk with other applications. n8n has built-in support for a wide range of Zendesk features, including creating, and deleting tickets, users, and organizations.

On this page, you'll find a list of operations the Zendesk node supports and links to more resources.


Refer to Zendesk credentials for guidance on setting up authentication.

Examples and templates

For usage examples and templates to help you get started, take a look at n8n's Zendesk integrations list.

Basic Operations#

  • Ticket
    • Create a ticket
    • Delete a ticket
    • Get a ticket
    • Get all tickets
    • Recover a suspended ticket
    • Update a ticket
  • Ticket Field
    • Get a ticket field
    • Get all system and custom ticket fields
  • User
    • Create a user
    • Delete a user
    • Get a user
    • Get all users
    • Get a user's organizations
    • Get data related to the user
    • Search users
    • Update a user
  • Organization
    • Create an organization
    • Delete an organization
    • Count organizations
    • Get an organization
    • Get all organizations
    • Get data related to the organization
    • Update a organization

What to do if your operation isn't supported#

If this node doesn't support the operation you want to do, you can use the HTTP Request node to call the service's API.

You can use the credential you created for this service in the HTTP Request node:

  1. In the HTTP Request node, select Authentication > Predefined Credential Type.
  2. Select the service you want to connect to.
  3. Select your credential.

Refer to Custom API operations for more information.