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Help Scout trigger#

Help Scout is a help desk software that provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.


You can find authentication information for this node here.

Examples and templates

For usage examples and templates to help you get started, refer to n8n's Help Scout Trigger integrations page.

Example Usage#

This workflow allows you to receive updates when a customer is created in Help Scout. You can also find the workflow on This example usage workflow would use the following node.

The final workflow should look like the following image.

A workflow with the Help Scout Trigger node

1. Help Scout Trigger node#

  1. First of all, you'll have to enter credentials for the Help Scout Trigger node. You can find out how to do that here.
  2. Select 'Customer - Created' from the Events dropdown list.
  3. Click on Test step to run the node.

Activate workflow for production

You'll need to save the workflow and then click on the Activate toggle on the top right of the screen to activate the workflow. Your workflow will then be triggered as specified by the settings in the Help Scout Trigger node.