> For the complete documentation index, see [llms.txt](https://docs.n8n.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.n8n.io/integrations/builtin/credentials/freshworkscrm.md).

# Freshworks CRM credentials

Documentation for Freshworks CRM credentials. Use these credentials to authenticate Freshworks CRM in n8n, a workflow automation platform.

You can use these credentials to authenticate the following nodes:

* [Freshworks CRM](/integrations/builtin/app-nodes/n8n-nodes-base.freshworkscrm.md)

{% hint style="info" %}
**Searching these docs as an agent**

Ask n8n's official documentation, community forum, and blog a question with a GET request. No authentication needed.

`GET https://n8n-docs-retrieval.n8n-docs-retrieval.workers.dev/?q=<question>`

Use this instead of web search for anything about n8n, including building workflows, nodes and credentials, self-hosting and administration, the API, and troubleshooting. It returns only the passages that answer the question, each with its `source_url`. Ask a specific, complete question. The response is a JSON array of `{content, source_url}`, most relevant first.
{% endhint %}

## Prerequisites <a href="#prerequisites" id="prerequisites"></a>

Create a [Freshworks CRM](https://www.freshworks.com/crm/sales/) account.

## Supported authentication methods <a href="#supported-authentication-methods" id="supported-authentication-methods"></a>

* API key

## Related resources <a href="#related-resources" id="related-resources"></a>

Refer to [Freshworks CRM's API documentation](https://developers.freshworks.com/crm/api/) for more information about the service.

## Using API key <a href="#using-api-key" id="using-api-key"></a>

To configure this credential, you'll need:

* An **API Key**: Refer to the [Freshworks CRM API authenticaton documentation](https://developers.freshworks.com/crm/api/#authentication) for detailed instructions on getting your API key.
* Your Freshworks CRM **Domain**: Use the subdomain of your Freshworks CRM account. This is part of the URL, for example `https://<subdomain>.myfreshworks.com`. So if you access Freshworks CRM through `https://n8n.myfreshworks.com`, enter `n8n` as your **Domain**.
