# ServiceNow

ServiceNow (opens new window) is a cloud computing platform to help companies manage digital workflows for their operations.

🔑 Credentials

You can find authentication information for this node here.

# Basic operations


Business Service
  • Get All
Configuration Items
  • Get All
Department
  • Get All
Dictionary
  • Get All
Incident
  • Create
  • Delete
  • Get
  • Get All
  • Update
Table Record
  • Create
  • Delete
  • Get
  • Get All
  • Update
User
  • Create
  • Delete
  • Get
  • Get All
  • Update
User Group
  • Get All
User Role
  • Get All

# Example usage

This workflow allows you to get the 50 most recent incidents and view only the desired fields. This example usage workflow uses the following nodes:

The final workflow should look like the following image.

A workflow with the ServiceNow node

# 1. Start node

The start node exists by default when you create a new workflow.

# 2. ServiceNow node

  1. First enter credentials, you can find out how to do that here.
  2. Select Incident from the Resource dropdown.
  3. Select Get All from the Operation dropdown.
  4. Click Add Option and select Fields.
  5. Use the dropdown to select the fields you want to view, here we used Close code, Severity, Sys ID, and Resolve time.
  6. Click on Execute Node to run the workflow.

The ServiceNow node