Freshservice node#
Use the Freshservice node to automate work in Freshservice and integrate Freshservice with other applications. n8n has built-in support for a wide range of Freshdesk features, including creating, updating, deleting, and getting agent information and departments.
On this page, you'll find a list of operations the Freshservice node supports and links to more resources.
Credentials
Refer to Freshservice credentials for guidance on setting up authentication.
Operations#
- Agent
- Create an agent
- Delete an agent
- Retrieve an agent
- Retrieve all agents
- Update an agent
- Agent Group
- Create an agent group
- Delete an agent group
- Retrieve an agent group
- Retrieve all agent groups
- Update an agent group
- Agent Role
- Retrieve an agent role
- Retrieve all agent roles
- Announcement
- Create an announcement
- Delete an announcement
- Retrieve an announcement
- Retrieve all announcements
- Update an announcement
- Asset Type
- Create an asset type
- Delete an asset type
- Retrieve an asset type
- Retrieve all asset types
- Update an asset type
- Change
- Create a change
- Delete a change
- Retrieve a change
- Retrieve all changes
- Update a change
- Department
- Create a department
- Delete a department
- Retrieve a department
- Retrieve all departments
- Update a department
- Location
- Create a location
- Delete a location
- Retrieve a location
- Retrieve all locations
- Update a location
- Problem
- Create a problem
- Delete a problem
- Retrieve a problem
- Retrieve all problems
- Update a problem
- Product
- Create a product
- Delete a product
- Retrieve a product
- Retrieve all products
- Update a product
- Release
- Create a release
- Delete a release
- Retrieve a release
- Retrieve all releases
- Update a release
- Requester
- Create a requester
- Delete a requester
- Retrieve a requester
- Retrieve all requesters
- Update a requester
- Requester Group
- Create a requester group
- Delete a requester group
- Retrieve a requester group
- Retrieve all requester groups
- Update a requester group
- Software
- Create a software application
- Delete a software application
- Retrieve a software application
- Retrieve all software applications
- Update a software application
- Ticket
- Create a ticket
- Delete a ticket
- Retrieve a ticket
- Retrieve all tickets
- Update a ticket
Templates and examples#