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Freshdesk node#

Use the Freshdesk node to automate work in Freshdesk and integrate Freshdesk with other applications. n8n has built-in support for a wide range of Freshdesk features, including creating, updating, deleting, and getting contacts and tickets.

On this page, you'll find a list of operations the Freshdesk node supports and links to more resources.

Credentials

Refer to Freshdesk credentials for guidance on setting up authentication.

Operations#

  • Contact
    • Create a new contact
    • Delete a contact
    • Get a contact
    • Get all contacts
    • Update a contact
  • Ticket
    • Create a new ticket
    • Delete a ticket
    • Get a ticket
    • Get all tickets
    • Update a ticket

Templates and examples#

Create ticket on specific customer messages in Telegram

by tanaypant

View template details
Create a new Freshdesk ticket

by amudhan

View template details
Automate CSAT Surveys with Freshdesk & Store Responses in Google Sheets

by PollupAI

View template details
Browse Freshdesk integration templates, or search all templates